Shipping & Refund Policy

Last updated: April 10, 2025

Thank you for shopping with Aurora Cases. Please read our shipping and refund policy carefully before placing your order.

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Shipping Information

• Processing Time: Orders are typically processed and shipped within 2 weeks.
• Minimum timeline: 14 days
• Maximum timeline: 30 days
• High Demand Periods: During peak times or high demand, processing and delivery may take up to 1 month.
• Tracking: You will receive a tracking number once your order has been shipped.

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No Cash on Delivery (COD)

We currently do not offer Cash on Delivery (COD). All orders must be paid for online at the time of checkout.

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Refund Policy

• All sales are final.
• We do not offer refunds once an order is placed.
• In case of a damaged or defective product, please contact us within 3 days of delivery at support@auroracases.in with clear images and order details. We will evaluate the issue on a case-by-case basis.

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For any further questions, feel free to contact us via email. We’re here to help! 🧡